Description
There are a few ways to change or reset your password as a user or as an admin - based on the scenario.
Procedure
Scenario 1: If you don't know your current password or have forgotten it.
- Navigate within a web browser to the Conceal Dashboard at https://dashboard.conceal.io and select Forgot Password.
-
Type the email associated with your Conceal account into the Email field.
-
Click Send Password Reset Email. From there you will receive a reset code and instructions.
Scenario 2 - If you do know your password and you want to change it
- Navigate within a web browser to the Conceal Dashboard at https://dashboard.conceal.io and log in if necessary.
- Click your name and profile icon located in the upper right-hand corner or you can go to https://dashboard.conceal.io/profile
- Enter your current password, then enter your new password in the New Password field, and type your new password again in the Confirm New Password field.
- Click the button labeled Change Password.
- You will then be required to sign in with your newly created password.
Scenario 3 - If you are an admin resetting a password for a user
- Navigate within a web browser to the Conceal Dashboard at https://dashboard.conceal.io and log in if necessary.
- Go to Users located in the left hand menu and locate the user that needs to have the password reset, you can search by email.
- Click the pencil next to the user's name, this will open up the Edit User window.
(For privacy purposes, this user's email address is hidden) - In the Edit User window scroll down and click Reset Password and then click Edit User to save the changes.
-
From there the user will receive a reset code and instructions.
*Never hesitate to contact your Customer Success Manager for any questions or concerns. You may also open a support ticket at support.conceal.io by scrolling to the bottom and clicking Submit a request.
0
0
Was this article helpful?
0 out of 0 found this helpful
Articles in this section
- Clear ConcealBrowse Extension Data on Windows
- ConcealBrowse extension interface walkthrough
- Disabling the Conceal overlay icon
- Does ConcealBrowse replace antivirus or EDR?
- Getting started with ConcealBrowse as an end user
- How do I find an extension ID?
- How do I know the latest version of ConcealBrowse?
- How do I prepare for an internal phishing campaign with ConcealBrowse?
- How do I reset my Conceal password?
- How does ConcealBrowse handle URL rewrites/redirects?