How to open a support ticket for ConcealBrowse How to open a support ticket for ConcealBrowse

How to open a support ticket for ConcealBrowse

Description

Sometimes you may have questions, concerns, or just feedback that you'd like to share with the Conceal team. You can always reach out directly to your customer success manager, but here we will outline the steps to opening a support ticket for ConcealBrowse.

 

Procedure

  1. Open any web browser and navigate to https://support.conceal.io/. This will take you to the support section for Conceal. Feel free to take advantage of the search capabilities and our knowledge base. To skip directly to opening a ticket, go to https://support.conceal.io/hc/en-us/requests/new or follow the steps below.
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  2. On the same support page, you can click Submit A Request on the top right of the page or you can go directly to the url https://support.conceal.io/hc/en-us/requests/new
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  3. This will bring up a form for you to fill out with three required fields: Email address, Subject, and Description. The Customer Name and Attachment fields are optional, although if applicable we recommend including as much information as possible. To submit your ticket please click the button labeled Submit, and a Conceal Support member will reach out to you.
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